Scaling a B2B e-commerce platform through agile development: Office Depot case
Context
Office Depot de México is a leading retailer of office supplies, technology, and furniture, with over 250 stores nationwide and a strong presence across Latin America. The company serves a broad customer base, from individual consumers to large corporate accounts, supported by a robust omnichannel platform and specialized distribution centers.
As part of its digital transformation strategy, Office Depot sought to strengthen its B2B capabilities and evolve its e-commerce platform to better support the needs of the wholesale market.
Challenges
Office Depot faced the challenge of evolving its B2B platform while ensuring stability, scalability, and continuous alignment with business needs.
Key challenges included:
Implementing a SAP B2B platform aligned with evolving business requirements
Optimizing internal processes within the digital transformation and e-commerce teams
Ensuring continuous delivery of new features without compromising system stability
Adapting the platform to the dynamic demands of the wholesale market
Scaling development capabilities while maintaining quality standards
The company required a partner capable of combining technical expertise with a strong understanding of business needs.
Solution
Pyxis partnered with Office Depot to implement an evolutionary development cell focused on continuously improving and scaling the B2B platform.
Over a two-year period, the team introduced a structured agile [...]